WorldRemit Review

Our Score: 9

9.2

Customer Support

9.3

Transfer Fees

9.5

Reliability

9.3

Service Quality

01
What is WorldRemit?

Introduction

WorldRemit is an online digital payment platform that offers worldwide money transfer and remittance services over its 5.7 million users across 130 countries transacting 70 different currencies.

WorldRemit logo
WorldRemit logo

Its founder, Ismail Ahmed, established WorldRemit in 2010 to help those in need of an accessible money transfer application. Clients utilize the platform with services such as pick-up cash, bank transfer, mobile money, airtime top-up, and home delivery.

Ready to open an account with WorldRemit? The first step is to register in order to get started!

Pros

  • Supports wide range of services including cash collection
  • Top choice of many clients
  • Allows you to calculate your payment expenses online

Cons

  • Fluctuations on currency exchange may vary
  • Additional payment may be required for transfers
  • Only available in 130 countries

Top 3 Digital Banks

Did you know that digital banking offers many benefits and this includes the convenience of being able to transact from anywhere? If you're interested in opening an account with a digital bank, then here are the top 3 names in the industry to consider:

Operator Card Reliability Best in Score
#1
Visa Hybrid banking with quality support Hybrid Banking 96 Open Account
#2
Visa, MasterCard Low and transparent fees with mid-market exchange rates International Money Transfers 95 Open Account
#3
Visa Online banking with no monthly fees Spending Account 90 Open Account

02
What Are the Account Types?

Account

In order to use WorldRemit's payment solutions, you'll need to create an account so you can start transferring money using your phone, personal computer, or tablet.

They don't offer any account types so so there are no joint or business accounts to choose from. Multiple accounts are also no allowed so if you're going to register with this provider then be sure to remember you account details since you won't be able to open another one under your name.

It's also important to know that they do account verifications in order to maintain the security of their services and prevent fraud or money laundering activities.

WorldRemit registration page
WorldRemit registration page

So how do you sign-up with WorldRemit?

To access all of the services offered by WorldRemit, you need to sign-up first. Follow the steps below:

  1. Visit the official website worldremit.com, look for the "Sign up" button, and click it.
  2. Enter your email address and a password.
  3. Click "Continue" to finish the registration process.

Tip: You can use their promo code of 3FREE to have your first three transactions for free.

Ready to open an account with WorldRemit? The first step is to register in order to get started!

03
How to Use the WorldRemit App?

App

With WorldRemit, you can access all their services with any gadget you use that has their app installed. The good news is that there are no restrictions whether you opt to use the web or the mobile application. Their digital channel will allow you access to the following services:


You certainly won't get confused with the interface even if you're a beginner since it is very straightforward. Both the website and the app almost have the same design and layout so it's not that hard to switch from one platform to another.

WorldRemit dashboard
WorldRemit dashboard

On their mobile application, you can see your option to send and receive money on the home page. However, there are some countries where only airtime top-up is available when sending. Transactions can be done through bank deposit, cash pickup, mobile money transfer, WorldRemit wallet, or airtime.

WorldRemit app dashboard
WorldRemit app dashboard

The mobile application is very easy to use and does not have any restrictions on accessing services, but, limitations depend on what country you are sending money to.

Ready to open an account with WorldRemit? The first step is to register in order to get started!

04
What Are WorldRemit's Features?

Features

There are three mobile money features in WorldRemit that ease transferring money to countries that do not have mobile money. These features are:

Sending money via WorldRemit app
Sending money via WorldRemit app
Ready to open an account with WorldRemit? The first step is to register in order to get started!
05
What Are WorldRemit's Fees?

Fees

Because WorldRemit does not have any physical branches, this digital payment platform can offer lower fees compared to other services. You can even transfer payments using various methods including cards (credit, debit, prepaid), mobile payment, bank transfer, Apple Pay, etc.

When paying using a debit card, usually there are no extra fees aside from what has been agreed upon by the card issuer and holder. However, suppose your card is issued and registered in a specific country, you'll need to transfer money from a foreign country's registered card. In that case, your card issuer may charge you a foreign exchange fee so be sure to keep this in mind. On the other hand, your card issuer may impose a cash transfer fee if you'll use a credit card.

Overall, WorldRemit usually does not charge extra fees on most of their available payment methods. Hence, the fees that you might possibly pay may solely depend on your issuer's terms and conditions, and not directly with WorldRemit.


06
How to Contact WorldRemit?

Customer Support

What's great about WorldRemit's customer service is that you can reach them through a variety of channels, including their website, chat, and phone.

If you have a question or a problem, you can go straight to their FAQ pages to see if it has already been answered there. You can also check the status of your money transfer instantly and accurately by using the "Where's my money?" feature on the website.

WorldRemit Help Hub
WorldRemit Help Hub

And if you're new to WorldRemit, their Getting Started page may be exactly what you're looking for. It's jam-packed with useful information, including an overview of the services they provide.

If you've got a transaction ongoing then using the live chat via the app is currently the simplest way to succeed in starting a conversation with their support agents. The only downside is that their email support is unavailable.

Contacting WorldRemit support via app
Contacting WorldRemit support via app

In general, there are three ways to contact their customer support representative, but if you need a quick response, we discovered that reaching them through a phone call is the quickest and best option; check the correct phone number for your country, dial in, and you will be automatically directed to the assigned agent.


07
The Bottom Line

Conclusion

WorldRemit is a simple and convenient digital payment platform. What they do is provide you with a far superior method of sending money or airtime to your family and friends back home. You do not need to go to an agent to wire transfer your money. In just a few clicks, you can conveniently send 70 currencies to 130 countries from your computer or smartphone.

Furthermore, WorldRemit assures security. It employs industry-leading technology to safeguard your funds and ensure that they reach their intended recipients safely every time. Transfer speed is also an important feature to highlight, as 95 percent of transfers are completed in minutes, offering low-cost service with no hidden fees. In addition, if you have any questions or require customer service regarding your transaction, you can contact them via three different channels: website, chat, and phone.

WorldRemit is a forward-thinking, innovative digital payment platform that is growing from success to success, so if you are unsure about which platform to use for your next money transfer or remittance, WorldRemit is a good option to consider.

Ready to open an account with WorldRemit? The first step is to register in order to get started!